Terms and conditions
Get My Ride Pty Ltd
Deposit and cancellation
All bookings for vehicle transport require a deposit to be paid to Get My Ride Pty Ltd (GMR) at the time of booking a confirmed date of transport.
The deposit is non-refundable if:
- the booking is cancelled by the customer for any reason
- the pickup party or location is not available at the booked time
- we are unable to collect the vehicle due to undisclosed vehicle condition or status, or poor accessibility to the vehicle
Exceptions: Deposits will be fully refunded if a cancellation is initiated by Get My Ride Pty Ltd (GMR). Where possible, refunds will be given in good faith if GMR is able to fill the booked spot in enough time after a customer’s cancellation.
Payment must be made on delivery of the transported vehicle, by either cash or bank transfer with screenshot of evidence of transfer. No vehicle will be delivered without payment. If the customer is unable to make payment by/at the agreed time of delivery, the vehicle will remain in the possession of GMR, with an additional charge of $40 per hour until payment and delivery can be completed.
Your transported vehicle or parts are covered by GMR’s insurance. All GMR services include insurance through Allianz Australia Insurance Ltd for loss or damage up to $100,000. Note that insurance excludes hail or rainwater damage, or minor stone chips – these incidents are rare but can occur with your chosen open air transport.